Shiv Tilak

Refund & Exchange Policy

At Dpauls Puja & Decor, we take great care in ensuring all products are packed and delivered in excellent condition.

Due to the nature of our products, all sales are final. We do not offer refunds, returns, or exchanges.

We kindly request customers to handle all items with care. In case an item is damaged during transit, please contact us within 24 hours of delivery with clear photos of the damaged product and packaging.

At our discretion, we may offer a replacement or store credit for items that arrive damaged.

Please note:

• No returns or exchanges for used or opened items
• No refunds for change of mind
• Customers are responsible for verifying product details before purchase

We appreciate your understanding and support.

Thank you for shopping with us .